Adobe Premiere Elements 8 - Manual (Page 298)

293 USING ADOBE PREMIERE ELEMENTS 8 EDITOR
Troubleshooting
Last updated 8/12/2010
Capturing
DV camcorder goes into sleep mode
Close and then reopen the Capture panel. Alternatively, close the Capture panel, turn the camcorder off and on, and
then reopen the Capture panel. You can disable sleep mode on many camcorders by connecting the camcorder to AC
power and ejecting the tape.
For problems related to capturing, another good resource is the documentation for your camcorder, tape deck, or
capture card.
Video looks grainy, pixelated, or jumpy in the Capture panel
If you have met the minimum requirements for the data transfer rate of your hard disk, don’t be concerned with this
preview. Adobe Premiere Elements captures and stores video at full quality. (For a list of system requirements, see the
Adobe Premiere Elements product page at
www.adobe.com .)
Camcorder isn’t identified in the Capture panel
Capture Device Offline appears toward the top of the Capture panel, and a black frame fills the Capture panel preview area.
1 To make sure that the device and Adobe Premiere Elements are set up correctly for capture, confirm the following:
• The device is securely connected to the computer via a FireWire/iLink/DV 1394 cable (preferred) or a USB 2.0
cable, depending on the cable the device supports. Once the device is set up correctly, it will appear in My
Computer. (Refer to the documentation included with the device for details and setup instructions.)
Note: If you have problems connecting a USB 2.0 device, make sure that you are connecting to a USB 2.0 port and not a
USB 1.0 port.
• The device is in Play, VCR, or VTR mode.
• The Device Control preference in Adobe Premiere Elements is set to the option that’s appropriate for your device
(either DV/HDV or USB Video Class 1.0). To set this option, right-click in the Capture panel, and choose Device
Control.
2 Restart Adobe Premiere Elements (but leave the DV camcorder on). Open the Capture panel, click the Play button,
and click in the capture preview area.
Note: To bring in source media from sources other than DV camcorders or cameras, you need to import it by using the
Media Downloader instead of by capturing it. See “
Add files using the Media Downloader ” on page 55.
More Help topics
“ Prepare a project for video capture ” on page 44
“ Supported file types for import ” on page 57