Zilog EZ80F916 - Manual (Page 19)

UM014423-0607 Introduction
ZiLOG Developer Studio II
eZ80Acclaim! ® User Manual
xix
You must provide the following information in your support ticket:
•
Product release number (Located in the heading of the toolbar)
•
Product serial number
•
Type of hardware you are using
•
Exact wording of any error or warning messages
•
Any applicable files attached to the e-mail
To receive ZilOG Developer Studio (ZDS) II product updates and notifications, register at
the Technical Support web page.
Before Contacting Technical Support
Before you use technical support, consult the following documentation:
•
Readme.txt File
Refer to the
Readme.txt
file in the following directory for last minute tips and
information about problems that might occur while installing or running ZDS II:
ZILOGINSTALL\ZDSII_product_version\
where
–
ZILOGINSTALL is the ZDS II installation directory. For example, the default
installation directory is
C:\Program Files\ZiLOG.
– product is the specific ZiLOG product. For example, product can be
ZNEO
,
Z8Encore!
,
eZ80Acclaim!
,
Crimzon
, or
Z8GP
.
– version is the ZDS II version number. For example, version might be
4.9.0
or
5.0.0
.
•
FAQ.html file
The FAQ.html file contains answers to frequently asked questions and other
information about good practices for getting the best results from ZDS II. The
information in this file does not generally go out of date from release to release as
quickly as the information in the
readme.txt file. You can find the FAQ.html file in
the following directory:
<ZILOGINSTALL>\ZDSII_ product _ version \
where
–
ZILOGINSTALL is the ZDS II installation directory. For example, the default
installation directory is
C:\Program Files\ZiLOG.
– product is the specific ZiLOG product. For example, product can be
ZNEO
,
Z8Encore! , eZ80Acclaim! , Crimzon , or Z8GP .
– version is the ZDS II version number. For example, version might be 4.11.0 or
5.0.0 .