Dell PowerVault 136T LTO/SDLT (Tape Library) - Manual (Page 79)

Operator Intervention Messages
Table 2 describes the operator intervention messages. Each intervention message is composed of four lines. The third and/or fourth lines may
contain variable information specific to the message. For SAC indications, see
Service Action Codes .
Table 2. Operator Intervention Messages
D2 xx
If this Library has only one DC Power Supply, replace the DC Power Supply.
If this Library has two DC Power Supplies, listen to the fan located on the back of each Power Supply. Replace the Power Supply
that does not have the fan running.
E0 xx
A cartridge is stuck in the Picker Assembly; Operator Intervention is required to remove the cartridge from the Grip
fingers.
Remove the cartridge.
E1 xx
The mailbox door is not fully closed
Close the mailbox door.
E2 xx
The front door is not fully closed; Operator Intervention is required to close the door.
Close the front door.
E7 xx
The Picker Assembly detected that a cartridge is not present in the Grip fingers. The cartridge may not be seated
properly in the Grip fingers or the Get operation is not successful. Locate the cartridge in question.
If the cartridge is not properly seated in the grip fingers, remove the cartridge, insert it in any empty slot and retry the operation.
If the cartridge is not in the Picker but located in its original slot, the cartridge may be seated too tightly in the slot. Replace the
magazine, re-inventory and retry the operation.
Contact Dell Customer Support .
E8 xx
During a put cartridge after a successful Get command, the Picker Assembly detected that the cartridge is no longer
present in the Grip fingers. Locate the missing cartridge.
If a cartridge is found, recover the cartridge, re-inventory the Library and retry the operation.
Contact Dell Customer Support .
FB xx
Preventive Maintenance is required.
Contact Dell Customer Support .
Message Lines Variables
Alert not found.
Press OK. None
-=>ERROR!<=-
Initialization Error
Code: 0x%Y %Y = 4 digit error modifier
-=>PERM ERROR!<=-
SEE USER'S GUIDE
SAC :%X
Code:0x%Y %X = 2 digit hex
%Y = 4 digit error modifier
-=>PERM ERROR!<=-
SYSTEM WILL REBOOT
SAC :%X
Code:0x%Y %X = 2 digit hex
%Y = 4 digit error modifier
->SYSTEM REBOOTED<-
NEW CODE LOADED
Version %X.%YY.%ZZZZ current version
%X = 1 digit major rev
%Y = 2 digit minor rev
%Z = 4 digit minor rev
->SYSTEM REBOOTED<-
RECOVERED FROM ERROR
SAC :%X
Code:0x%Y %X = 2 digit hex
%Y = 4 digit error modifier
->SYSTEM REBOOTED<-
CALL FOR SERVICE
SAC :%X
Code:0x%Y %X = 2 digit hex
%Y = 4 digit error modifier
->TOO MANY ERRORS!<-
CALL FOR SERVICE %X = 2 digit hex
%Y = 4 digit error modifier