ClearOne Converge 590 User Manual
Page 53

RAV-Ware Software Configuration
53
ERROR MESSAGES
When the Converge system encounters an error, an error icon will appear in the
lower left-corner of the screen. Review this log to troubleshoot problems.
To view Error Messages
1. Click
the
Error icon in the
lower-left corner of the
Converge window.
To clear Error Messages
1. Click
Clear.
> Note: DSP communication
errors can be tracked using
the Event Log.
FIRMWARE UPGRADES
Firmware upgrades are included with any updated RAV-Ware release. Once the RAV-Ware
update has been installed, you should upgrade the firmware. Firmware can be upgraded
through the network, serial or USB connection.
To open the Converge Firmware Loader
1. Click
the
Firmware LLoader toolbar button or select Firmware LLoader from
the Tools menu.
> Note: This option is only available when you are connected to a Converge unit.
To upgrade Converge firmware
1. Click
File.
2. Browse the RAV-Ware firmware
folder and select the firmware
file associated with your
Converge unit.
3. Click
Open.
4. Click
the
Update button. The
File Transfer Progress bar will
indicate when the firmware has
been uploaded.
5. A confirmation dialog box
appears, indicating that the
mixer will reboot.