HP Color LaserJet 9500 Multifunction Printer series User Manual

Page 318

302 Chapter 9 – Problem solving

Rev. 1.0

Printing stops in the
middle of the job.

•

Check the control-panel display for an error message.

•

If you are on a network, make sure that the computer is correctly configured and that no
network problem exists (see your network administrator).

•

Check the line voltage to make sure that it is steady and within the MFP specifications. Turn
the MFP off and then back on.

•

Check the time-out setting in your network program. You might need to increase it.

•

If you are trying to copy a file to the MFP from the MS-DOS prompt, use the copy command

COPY [filename] LPTn /B

MFP port, such as LPT1 (where

is the port number).

Note

To send the page to the output bin, you might have to send a form-feed command from the
computer.

The MFP printed on
only one side of the
media rather than on
both sides.

Make sure that the option to print on both sides of the media (duplexing) is configured in the
printer driver.

Situation

Solution