HP Color LaserJet 9500 Multifunction Printer series - Manual (Page 266)

http://www.hp.com/go/clj9500mfp
250 Chapter 9 – Problem solving Rev. 1.0
Jam inside the upper right door
Follow these directions to clear jams from behind the upper right door.
1 Remove all of the media that is loaded in tray 1.
2 Slide the 2,000-sheet side input tray (tray 4) away from the MFP.
3 Open the upper right door.
1
2
3