Solving mfp problems, Mfp hardware issues – HP Color LaserJet 9500 Multifunction Printer series User Manual
Page 306
290 Chapter 9 – Problem solving
Rev. 1.0
Solving MFP problems
MFP hardware issues
Situation
Solution
A MFP door does not close.
•
Check to make sure that all of the levers and handles (colored blue and green)
are in the correct position.
•
Firmly close the MFP doors.
The control-panel display is blank,
and the internal fans are not
running.
•
Make sure that the MFP power is on.
•
Make sure that the MFP is plugged into a working alternating current (ac)
power outlet.
•
Press all of the buttons individually to see if one is stuck; contact your
HP-authorized service representative if this does not work.
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