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HP Color LaserJet 9500 Multifunction Printer series User Manual

Page 315

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ENWW

Solving MFP problems 299

1

9

The first page takes
much longer to print
than following pages.

Make sure that the message

READY

appears on the control panel.

Set the PowerSave feature for a longer time period. If a page that has complex formatting
takes longer to print, changing the PowerSave setting might not improve print speed. You
might want to simplify the page.

Make sure that Auto-OHT mode is not set or that there is less than 5% capacity in the
2,000-sheet side input tray (tray 4).

Garbled pages print,
overprints occur, or
only a portion of a page
prints.

Make sure that your software program is configured for the correct printer driver.

Your MFP interface (I/O) cable or your parallel MFP cable might be defective. Replace each
cable with a high-quality cable that you know works correctly to determine if either of the
cables is defective.

Set the

PERSONALITY

item in the Configuration menu to

AUTO

(See “System setup submenu”

on page 150). The MFP might have been set to PCL when a PS job was sent to the MFP, or
vice versa.

Data sent to the MFP might be corrupt. Try sending another file to see if it prints.

Try turning the MFP off and then turning it back on.

Situation

Solution