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Clearing jams from the duplexer, Jam inside the duplexer – HP Color LaserJet 9500 Multifunction Printer series User Manual

Page 274

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http://www.hp.com/go/clj9500mfp

258 Chapter 9 – Problem solving

Rev. 1.0

Clearing jams from the duplexer

Jam inside the duplexer

Follow these instructions to clear jams in the duplexer.

1

Move the finishing device away from the MFP to gain access to the lower
left door. To do this, stand on the left side of the MFP and pull the finishing
device straight toward you.

2

Open the lower left door.

WARNING

Avoid touching the fusing area above the duplexer. It can be hot.

3

Remove the duplexer by pressing the green lever down and pulling the unit
out until it stops.

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