HP Color LaserJet 9500 Multifunction Printer series - Manual (Page 307)

ENWW Solving MFP problems 291
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The MFP is turned on, but the
internal fans are not running. • Make sure that the line voltage is correct for the MFP power configuration.
(See the plate next to the power receptacle on the back of your MFP for the
voltage requirements.)
• If you are using a power strip and its voltage is not within specification, plug
the MFP directly into a working ac outlet.
The green lever inside the front
doors does not rotate up. • Make sure that the image drums are completely inserted in the MFP and the
image-drum door is closed securely.
• Make sure that the transfer cleaner is completely inserted in the MFP and
latched in place.
• Make sure that the transfer roller is inserted completely in the MFP.
• Make sure that the image transfer belt is inserted completely in the MFP.
The MFP does not print from
tray 2, tray 3, or the 2,000-sheet side
input tray (tray 4). • Make sure that the media tray guides are adjusted correctly for the media size
you are using. (See “Setting media size and type” on page 161.)
• Select the correct tray in the printer driver.
• Make sure that the trays are configured correctly on the Device Setting or
Configuration tab in the printer driver.
Situation Solution