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Jam in tray 2 or tray 3 – HP Color LaserJet 9500 Multifunction Printer series User Manual

Page 260

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http://www.hp.com/go/clj9500mfp

244 Chapter 9 – Problem solving

Rev. 1.0

Jam in tray 2 or tray 3

Follow these directions to clear jams in tray 2 or tray 3.

1

Open the tray until it stops. If you hear the sound of media tearing, stop and
look for the jammed media. Make sure to check the upper-right side of the
cavity behind the tray. To minimize tearing, remove the jammed media by
pulling it to the left.

2

Remove any other jammed media from this area by pulling the media to the
left. Make sure that you have removed all of the pieces of torn media.

3

Slide the 2,000-sheet side input tray (tray 4) away from the MFP.

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2

3