HP Color LaserJet 9500 Multifunction Printer series - Manual (Page 317)

ENWW Solving MFP problems 301
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9
The job prints on the
wrong side of the
media. • Make sure that you have loaded the media correctly.
• If you are printing one-sided copies, load media into tray 1 with the side to be printed facing
up. Load media in tray 2, tray 3, and the 2,000-sheet side input tray (tray 4) with the side to
be printed facing down.
The MFP prints only
part of a page or
document. • The connection has been broken during transmission. If you move the portable device
during transmission, the connection can be broken. IRDA-compliant devices are designed
to recover from temporary connection interruptions. You have up to 40 seconds to re-
establish the connection (depending on the portable device being used).
• You might need to add more MFP memory.
The MFP prints the
wrong fonts or formats. • The font is not present in the MFP and must be downloaded in your software program, or
the proper font DIMM must be installed. Check your program to make sure that the correct
printer driver has been installed and configured. To verify that the font you want is available,
print a PS or PCL font list (see “Information menu” on page 125).
• Your software program selected a substitute font for one that is not available in the MFP.
(See your software-program manual for more information about font selection.)
Situation Solution