HP Color LaserJet 9500 Multifunction Printer series - Manual (Page 282)

http://www.hp.com/go/clj9500mfp
266 Chapter 9 – Problem solving Rev. 1.0
Jam in the stacker or stapler/stacker
1 If the jam extends into the output bins, slowly and carefully pull the media
straight out of the MFP so that it does not tear.
2 Move the finishing device away from the MFP. To do this, stand on the left
side of the MFP and pull the finishing device straight toward you.
3 Remove any jammed media from this area.
4 On the stacker, lift the wire on bin 2 of the device, and carefully pull out any
media from this area. If you have a stapler/stacker, carefully pull out any
media that might be protruding from the accumulator area.
Note
Only the stacker has the wire on bin 2.
Make sure that you have removed all of the sheets of media from the paper
path; more than one sheet of media might be jammed in the paper path.
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4
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