beautypg.com

HP Color LaserJet 9500 Multifunction Printer series User Manual

Page 111

background image

ENWW

General fax problems 95

1

4

A mix of names and numbers
appears in the recipients box.

It is normal for both names and
numbers to appear, depending on
where they are from. The phone book
lists names and all other databases
list numbers.

No action is necessary.

The fax call report prints at an
unwanted time, even when the
schedule printing of faxes is on.

The schedule printing of faxes does
not control printing of the fax call
report. The fax call report settings
need to be changed.

Specify when to print a fax call report.

One page fax prints as two
pages.

The fax header is being appended to
the top of the fax, pushing text to a
second page.

If you want every one-page fax to print on one
page, set the overlay header to overlay mode.
See chapter 4 of the User Reference Guide
on the CD-ROM for more information.

The document stops feeding in
the middle of faxing.

A jam might be present in the ADF.

See “Jam in the automatic document feeder
(ADF) cover” on page 241.

Problem

Cause

Recommended action