HP Color LaserJet 9500 Multifunction Printer series - Manual (Page 280)

http://www.hp.com/go/clj9500mfp
264 Chapter 9 – Problem solving Rev. 1.0
Jam in the top output bin
Follow these directions to clear jams in the top output bin.
1 If the jam extends into the output area, slowly and carefully pull the media
out of the MFP so that it does not tear. If the jammed media is not visible in
the output area, go to step 2.
2 Move the finishing device away from the MFP to gain access to the lower
left door. To do this, stand on the left side of the MFP and pull the finishing
device straight toward you.
3 Open the upper left door.
2
3
1