HP Insight Control Software for Linux - Manual (Page 237)

The following table describes possible causes of problems with the HP Graph tool and provides
actions to correct them.
Corrective Actions Cause/Symptom
Add a symbolic link of the hpcgraph.conf file to the
web server's configuration directory and restart the web
server as follows:
For RHEL operating systems:
1. Create the symbolic link:
# ln -sf /opt/hptc/hpcgraph/hpcgraph.conf
/etc/httpd/conf.d/hpcgraph.conf
2. Restart the web server.
# /etc/init.d/httpd restart
For SLES operating systems:
1. Create the symbolic link:
# ln -sf /opt/hptc/hpcgraph/hpcgraph.conf
/etc/apache2/conf.d/hpcgraph.conf
2. Restart the web server.
For RHEL operating systems:
# /etc/init.d/apache2 stop
# /etc/init.d/apache2 startssl
For SLES operating systems:
# /etc/init.d/apache2 restart
Alternatively, remove the /etc/httpd/conf.d/
colplot-apache.conf
file and restart the web server.
Cannot Launch HP Graph After Upgrade
HP Graph cannot launch on a CMS that was upgraded
from an older release of Insight Control for Linux.
Relaunch the Nagios web interface or restart the browser. Blank page from HP Graph with Internet Explorer
version 6.0
If you are using Internet Explorer Version 6.0, the initial
page with graphs is displayed when you select HP Graph.
When you select Show Detail Graphs and navigate to
another selection box, for example, systems, a blank page
is displayed and you cannot display any other Nagios
page.
25.13 Troubleshooting monitoring problems 237