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2 alternative booting, 1 booting a managed system to linux rescue mode, 3 apache service does not start – HP Insight Control Software for Linux User Manual

Page 220

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See:

Problem

Section 25.22 (page 255)

Unable to get SSH credentials: SSH credentials for the specified server were not set
or are missing

Section 25.22 (page 255)

SSH authentication failed

Section 25.22 (page 255)

Unable to create SSH connection: Connection refused

Section 25.19 (page 250)

Error retrieving BMC for server. Root cause: Could not determine the BMC associated
with the server (x.x.x.x) in the database

Section 25.19 (page 250)

Unable to power off server: Error retrieving BMC for server. Root cause: Error status
"User login name was not found"

Section 25.19 (page 250)

Problem manipulating EV

25.2 Alternative booting

If booting to the Linux Rescue Mode or the SmartStart Toolkit fails, the target server lost its
association with its management processor. To troubleshoot that problem, see

Section 25.20

(page 251)

.

25.2.1 Booting a managed system to Linux Rescue Mode

Use the Diagnose

Boot to Linux Rescue Mode option to access a

RAM disk

environment on

a target managed system.

25.2.2 Booting a managed system to the SmartStart Toolkit

You can use the Configure

Boot to SmartStart Toolkit option to boot a target managed system

to the HP SmartStart Toolkit environment for diagnostic purposes.

When you boot a system to the toolkit environment, the root disk partitions are mounted on the
/mnt/target

directory.

The following system utilities are available in the /TOOLKIT directory:

reboot

setbootorder

statemgr

rbsureset

hpdiscovery

ifhw

hwquery

For information about using the toolkit utilities, see the HP SmartStart Toolkit :

http://h18013.www1.hp.com/products/servers/management/toolkit/index.html

25.3 Apache service does not start

The Apache service does not start if you did not create a self-signed Apache certificate.

SLES:

Look in the /var/log/apache2/error_log log file for service errors. You might see an
error similar to this:

Init: Unable to read server certificate from file
/etc/apache2/ssl.crt/server.crt

RHEL Version 4:

Look in the /var/log/httpd/error_log log file for service errors. You might see an
error similar to this:

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Troubleshooting