HP Hitachi Dynamic Link Manager Software - Manual (Page 292)

276 Chapter 8 Utility Reference
Manually Obtainable Error Information Files and How to Obtain Them
When the DLMgetras utility finishes normally, the KAPL10022-I message is displayed.
Error information is not obtained in the following cases:
„
When the KAPL10048-E message is displayed after execution of the DLMgetras utility
finishes
„
When the KAPL10022-I and KAPL10048-E messages are not displayed after execution
of the DLMgetras utility finishes.
In the above cases, manually obtain the error information described in the table below, and
then save it in a desired location. Table 8.2 shows the manually obtainable error information
files and how to obtain them.
Table 8.2 Manually Obtainable Error Information Files and How to Obtain Them
Error
Information File How to Obtain Files 1
dlmgui n .log
dlmgui_launcher n .log
dlmmgr n .log
dlmwebagent[1-N].log
hcmdslicense2.log
hdlmtrn.log
hs_err_pidnnnn.log
installhdlm.log
Obtain the HDLM log files that are in the following folder:
HDLM-installation-drive:\Program
Files\HITACHI\ DynamicLinkManager\log
HDLM log
hdlmtr.mm Obtain the hdlmtr.mm file that is in the following folder:
HDLM-installation-drive:\Program
Files\HITACHI \DynamicLinkManager\log\mmap
Configuration
file
dlmmgr.xml
dlmwebagent.properties
Obtain the configuration files that are in the following folder:
HDLM-installation-drive:\Program
Files\HITACHI\DynamicLinkManager\config
MSCS log cluster.log Obtain the files that are in the following folder and are
specified in the environment variable ClusterLog :
Windows-installation-folder\Cluster
VxVM log All files under logs Obtain all the files that are in the following folder: VxVM-
installation-folder\logs
VCS log All files under log Obtain all the files that are in the following folder: VCS-
installation-folder\log
Windows log setupact.log
setupapi.log
setuperr.log
Obtain the log files in the following folder: folder-to-
which-Windows-is-introduced (%SystemRoot%)
Integrated trace
file (HNTRLib2)
hntrn.log 2 Obtain the integrated trace files that are in the following folder:
HNTRLib2-installation-drive:\Program
Files
3 \HITACHI\HNTRLib2\spool
Integrated trace
file (HNTRLib)
hntr[1-16].log Obtain the integrated trace files that are in the following folder:
HNTRLib-installation-drive:\Program
Files\HITACHI\HNTRLib\spool