Service, 7 battery maintenance, 8 availability of services – KROHNE ALTOSONIC V12 EN User Manual
Page 96: 9 returning the device to the manufacturer
8
SERVICE
96
ALTOSONIC V12
www.krohne.com
04/2013 - 4002643502 - MA ALTOSONIC V12 R02 en
8.7 Battery maintenance
Within the electronics a battery is present. This battery is used only for the internal clock. If a
meter is installed and operating from an external power supply the battery will not be used. If a
meter is shut down or on stock than the battery will power the internal clock. The following
maintenance actions with respect to the battery should be taken:
• Replace the battery after 10 years of service.
• Replace the battery after 1 year on stock (or powered down).
In case of problems with the battery the metrological performance aspects of the flowmeter is
not at risk as critical data is stored in flash memory. However, in this case the internal clock will
be reset with each power up. A reset of the internal clock indicates that the battery is out of order
and replacement of the battery is required.
8.8 Availability of services
The manufacturer offers a range of services to support the customer after expiration of the
warranty. These include repair, maintenance, technical support and training.
8.9 Returning the device to the manufacturer
8.9.1 General information
This device has been carefully manufactured and tested. If installed and operated in accordance
with these operating instructions, it will rarely present any problems.
CAUTION!
Only use type CR2032 batteries for replacement.
INFORMATION!
For more precise information, please contact your local sales office.
CAUTION!
Should you nevertheless need to return a device for inspection or repair, please pay strict
attention to the following points:
•
Due to statutory regulations on environmental protection and safeguarding the health and
safety of our personnel, manufacturer may only handle, test and repair returned devices that
have been in contact with products without risk to personnel and environment.
•
This means that the manufacturer can only service this device if it is accompanied by the
following certificate (see next section) confirming that the device is safe to handle.
CAUTION!
If the device has been operated with toxic, caustic, flammable or water-endangering products,
you are kindly requested:
•
to check and ensure, if necessary by rinsing or neutralising, that all cavities are free from
such dangerous substances,
•
to enclose a certificate with the device confirming that is safe to handle and stating the
product used.