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Printronix P7000 Cartridge Ribbon Printer User Manual

Page 315

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Fault Messages

315

TCP PORT BUSY

Yes

Error message reported
by the Printer Manager
when ethernet interface
option is installed. The
network address given in
the printer properties was
reached, but the printer
port is busy.

Refer to the

Printronix

P7000

Maintenance Manual

.

TIP MISMATCH
Use Correct RBN

Yes

The incorrect cartridge
type is being used for the
printer.

Install the correct ribbon cartridge
type in the printer.

UNDEF INTERRUPT*

No

Undefined Interrupt.
Firmware error on
controller board.

Contact your authorized service

representative.

1

UNDFNED OPCODE*

No

Undefined Opcode.
Firmware error on
controller board.

Contact your authorized service

representative.

1

UNKNOWN RBN1
Install New RBN

Yes

The sensor detects a bar
code, but the ribbon
model is not permitted on
this printer.

Install a new ribbon.

UP DRV. SHORT*

No

Upper Driver Short.
Hammer driver circuits on
the boards shorted to
ground.

Cycle power to see if the message
clears, if not, contact your

authorized service representative.

1

WAITING FOR
ETHERNET ADAPTER

N/A

Status message: Appears
when the printer is first
powered on if the optional
Network Interface Card is
installed.

No action is required.

WELD NOT DETECT
See User Manual

No

The cartridge weld was
not detected.

Contact your authorized service

representative.

1

WELD RESET ERROR
See User Manual

No

The cartridge weld
circuitry lost power.

Contact your authorized service

representative.

1

WELD SNSR MISSING
See User Manual

Yes

The incorrect cartridge
type is being used for the
printer.

1.

Make sure that the correct
ribbon cartridge type is
installed in the printer.

2.

Contact your authorized
service representative.

1

1

Before contacting an authorized service representative, power off the printer, wait 15 seconds, then

power it back on and rerun your print job. If the message reappears, press ON LINE/CLEAR. If the fault
message still displays, then contact your authorized service representative.

Table 17. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution