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Chapter 7 – Printronix P7000 Cartridge Ribbon Printer User Manual

Page 304

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304

Chapter

7

Diagnosing Problems

ERROR: NVRAM
FAILURE

No

The non-volatile SRAM
on the controller board
has failed.

Contact your authorized service

representative.

1

ERROR OCCURRED

FLUSHING QUEUES*

No

An interim message that
displays while the printer
discards host data it
cannot use because a
fault condition exists.

Contact your authorized service

representative.

1

ERROR: PROGRAM
NEEDS MORE DRAM

No

The printer requires more
DRAM to run the
downloaded program.

Contact your authorized service

representative.

1

ERROR: PROGRAM
NEEDS MORE FLASH

No

The printer requires more
flash memory to run the
downloaded program

Contact your authorized service

representative.

1

ERROR: PROGRAM
NOT COMPATIBLE

Yes

The printer is not
compatible with the
downloaded program.

Use the correct emulation software
options(s) for this printer model.

ERROR: PROGRAM
NOT VALID

Yes

The printer does not see
a program in flash
memory.

There is no program in printer
memory. Download the emulation.

ERROR: SECURITY
KEY NOT DETECTED

No

The security key is not
present or failed.

Contact your authorized service

representative.

1

ERROR: SHORT AT
ADDRESS XXXX

No

Hardware failure in
SDRAM or controller
circuitry.

Contact your authorized service

representative.

1

ERROR: WRITING TO
FLASH

No

Hardware or software
fault in flash memory.

Contact your authorized service

representative.

1

ERROR: WRONG
CHECKSUM

No

The printer received the
complete program but the
checksum did not match.
The data may have been
corrupted during
downloading.

Contact your authorized service

representative.

1

ERROR: WRONG
OEM

No

The SPX inserted in the
debug port is not
intended for this model
printer or this OEM.

Contact your authorized service

representative.

1

ERROR: WRONG
PRINTER TYPE

No

The SPX inserted in the
debug port is not
intended for this model
printer or this OEM.

Contact your authorized service

representative.

1

Table 17. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution