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Printronix P7000 Cartridge Ribbon Printer User Manual

Page 311

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Fault Messages

311

PLAT INV STATE*

No

Platen Invalid State.
Firmware error on
controller board.

Contact your authorized service

representative.

1

PLEASE WAIT...

RESET IN
PROGRESS

N/A

Status message: the
printer finished loading
the program into flash
memory and is
automatically resetting
itself.

No action is required.

POWER SUPPLY HOT

Yes

Power supply sensors
report high temperatures.

Check printer environment. If hot or
dusty, relocate printer. Contact your
authorized service representative if

this occurs frequently.

1

PRINTER HOT

Yes

This message indicates
internal temperatures
over 60° Celsius (140°
Fahrenheit).

Check printer environment. If hot or
dusty, relocate printer. Contact your
authorized service representative if

this occurs frequently.

1

PRINTER UNDER
REMOTE CONTROL

No

Status message: The
printer is under the
control of PrintNet
Enterprise (PNE) remote
management software.

No action is required.

PROTECTED INSTR*

No

Protected Instruction.
Firmware error on
controller board.

Contact your authorized service

representative.

1

PS/PDF ERROR:

JOB ABORTED

Yes

Fault displayed when
Postscript/PDF failed to
process a job, e.g. an
unsupported command or
a large job which requires
more DRAM to process.

Clear the fault. Postscript/PDF will
continue with the next job.

PWR SUPP VOLT *

No

Power Supply Voltage.
The power supply has
failed.

Replace power supply board.

QUEUE OVERRUN

No

In CT twinax emulation,
the print buffer has
overflowed.

Contact your authorized service

representative.

1

RBN AT END POINT
Change Ribbon

Yes

Integrated Print
Management System
software has determined
that the ribbon is out of
ink.

Install a new ribbon.

Table 17. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution