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Chapter 7 – Printronix P7000 Cartridge Ribbon Printer User Manual

Page 306

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306

Chapter

7

Diagnosing Problems

FRAMING ERROR

Yes

The printed output may
contain random !
(exclamation point)
characters.

Make a configuation printout. Set
printer serial interface parameters to
match host configuration settings
for Data Protocol, Baud Rate, Data
Bits, Stop Bits, Parity, Data Terminal
Ready, and Request to Send.

FREEFORM OFF

Yes

A control panel key is
stuck in the down
position.

Press the key again.

FREEFORM ON: OFF
HOLD KEY @ PWRUP

No

This message appears if
the freeform feature is
enabled. This feature is
for manufacturing use
only and is never used by
the customer or field
maintenance personnel.

Contact your authorized service

representative.

1

GRF CHK ERROR

PRESS STOP

Yes

Graphic Check Error: in
the CT emulation over a
twinax interface, the
printer received a non-
printable character.

Press ON LINE/CLEAR.

H00: PCI SLOT ?
See User Manual

No

The controller board is
not communicating with a
PCI card. This could
indicate a bad PCI card,
poor connection, or
problem in the PCI bus.

Contact your authorized service

representative.

1

H01: PCI J12
See User Manual

No

The controller board is
not communicating with
the PCI card in PCI slot
J12. This could indicate a
bad PCI card, poor
connection, or problem in
the PCI bus.

Contact your authorized service

representative.

1

H02: PCI J13
See User Manual

No

The controller board is
not communicating with
the PCI card in PCI slot
J13. This could indicate a
bad PCI card, poor
connection, or problem in
the PCI bus.

Contact your authorized service

representative.

1

Table 17. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution