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Printronix P7000 Cartridge Ribbon Printer User Manual

Page 291

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Fault Messages

291

B51 STATUS: XX%
LOADING...

No

Status message: printer
boot-up routines are
loading printer system
software into flash
memory and SDRAM.

No action required.

B53 ERROR: 12C NO
ARBITRATION

No

There is a problem on the

I

2

C bus which allows the

SDRAM DIMM to
communicate with the
GPIO or CT interface.

Cycle power to see if the message
clears, if not, contact your

authorized service representative.

1

B54 ERROR: SDA
LINE STUCK LOW

No

The SDRAM or a PCI
card is shorting out the
serial data bus on the
controller board.

Cycle power to see if the message
clears, if not, contact your

authorized service representative.

1

B55 STATUS: SEND
PROGRAM TO EC

No

EC program downloaded
and being programed in
EC.

No action is required.

x/y BARCODES /

Not Found

Yes

In the OpenPrint
products, SURE SCAN
detects fewer barcodes
than the set value for
"Barcodes on Page"
menu option. x
represents the number of
barcodes not found, and
y represents the
"Barcodes on Page"
value.

SURE SCAN success depends on
the symbology, quality of the
barcode graphic, and dimensions of
the barcode. See “OpenPrint SURE
SCAN Menu” on page 242
for more
information.

BUFFER OVERRUN

Yes

The print buffer has
overflowed on a serial
interface. The printed
output may contain
random * (asterisk)
characters. Make a
configuration printout.

Verify that the printer matches the
host serial interface configuration
settings for Data Protocol, Baud
Rate, Data Bits, Stop Bits, Parity,
Data Terminal Ready, and Request
to Send. Set printer serial interface
parameters to match those of the
host.

CLEAR PAPER JAM

Yes

No paper motion.

Clear jam and reload paper. If this
message recurs, contact your

authorized service representative.

1

Table 17. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution