beautypg.com

Printronix P7000 Cartridge Ribbon Printer User Manual

Page 289

background image

Fault Messages

289

B12 ERROR:
PROGRAM MISSING*

Yes

The printer does not see
a program in flash
memory.

There is no program in printer
memory. Download an emulation.

B13 ERROR: NOT
COMPATIBLE*

No

Attempting to download a
program that is not
compatible with the
printer.

Cycle power to see if the message
clears, if not, contact your

authorized service representative.

1

B19 ERROR: DC
RETURNED*

No

The message indicates
an incorrectly assembled
and tested machine.

Cycle power to see if the message
clears, if not, contact your

authorized service representative.

1

B20 STATUS :00%
DOWNLOAD MODE

No

Status message
informing the operator
that software is being
downloaded. Percentage
figure indicates
approximate amount
loaded into the printer.

No action is required.

B21 STATUS:
PRINTER RESET

No

Status message
informing the operator
that the printer is
undergoing a system
reset.

No action is required.

B22 ERROR:
DECOMPRESS SIZE*

No

FLASH memory has not
passed boot initialization
tests.

Cycle power to see if the message
clears, if not, contact your

authorized service representative.

1

B23 ERROR:
DECOMPRESS
CKSUM*

No

FLASH memory has not
passed boot initialization
tests.

Cycle power to see if the message
clears, if not, contact your

authorized service representative.

1

B30 STATUS:
INITIALIZING...

N/A

Status message: the
printer is running its
initialization routines after
startup and successful
memory tests.

No action is required.

B35 STATUS:

WAITING FOR EC
STATUS

N/A

Status message: the DC
on the controller board is
waiting for
communication with the
EC. If this message does
not clear witin a few
seconds there is an
electrical or electronic
problem on the controller
board.

Cycle power to see if the message
clears, if not, contact your

authorized service representative.

1

Table 17. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution