Toshiba Strata CS User Manual

Page 93

HAPTER

8. U

SING

ERSONAL

TATUS

8-9

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

For more information about greetings, see “Managing greetings” on
page 12-15.

If this is a call center personal status, the

Queue Calls

field cannot be

modified. If you are not an agent in a call center queue, this field does
not appear.

For

Taking calls

, specify whether you want your telephone to ring or

not when a call arrives. When you set this field to

, all calls are sent

directly to the final action on your routing list (by default, your voice
mail).

Select the

Routing List

that your calls use when you select this

personal status.

To create a new routing list, click

To edit a routing list in the list, select it, and then press ALT while
clicking

For more information about routing lists, see “Using routing lists” on
page 14-7.

To make sure that all incoming callers hear the greeting specified
here when they reach your voice mail, check

Ignore call rules and

use Standard routing list

. Doing this disables your call rules and

causes all incoming calls to follow your Standard routing list.

Note:

Checking this box is equivalent to choosing Tools > Ignore

Call Rules whenever this personal status is in effect.

With the box unchecked, your call rules might cause some callers to
hear greetings or follow routing lists other than the ones specified
here.

Check the box at the bottom of the dialog box if you want a dialog box
to open automatically whenever you select this personal status. Doing
this lets you quickly change preferences that you frequently modify.

Checking this box is helpful to you for those personal statuses whose
greetings or forwarding locations you customize on a regular basis. For
example, whenever you select the Out of the Office personal status, the
dialog box opens and you can specify a different call forwarding
location.

Click

to save the new personal status.