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Chapter 7. using the strata cs client -1, Chapter 8. using personal status -1 – Toshiba Strata CS User Manual

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C

ONTENTS

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

Accessing the Web Client ................................................................. 6-5

Using the Strata CS Client remotely .....................................................6-5

Chapter 7. Using the Strata CS Client .............................................7-1

About the Strata CS Client ....................................................................7-2

Overview of the Client views ............................................................. 7-2

Logging on ............................................................................................7-3

Changing the Strata CS Server and station ID................................. 7-4
Logging on at another workstation.................................................... 7-5
Logging on as a different user........................................................... 7-5
Changing your password .................................................................. 7-5
Logging on with command-line switches .......................................... 7-5

Exiting the Client ...................................................................................7-6
Elements of the Client window ..............................................................7-6

Hiding and showing Client window elements.................................... 7-7
Customizing the Client display .......................................................... 7-7

The Client views....................................................................................7-8

Adding the Calls pane to any open view........................................... 7-9
Adding the Extensions pane to the Call Monitor view .................... 7-10

Managing views and items..................................................................7-10

Using commands in a view ............................................................. 7-10
Managing items in the views ........................................................... 7-11
Printing items in views..................................................................... 7-15

Organizing the contents of a view in folders .......................................7-16

Private and public folders................................................................ 7-16
Using the Folder List ....................................................................... 7-16
Managing folders............................................................................. 7-17
Viewing public folders...................................................................... 7-18
Managing the Deleted folder ........................................................... 7-18

Sharing views and folders ...................................................................7-19

Viewing shared folders.................................................................... 7-21
Deleting shared items ..................................................................... 7-21

Using the audio controls......................................................................7-22
Importing and Exporting Strata CS items............................................7-23

Chapter 8. Using Personal Status....................................................8-1

About personal status ...........................................................................8-2
The Personal Status view .....................................................................8-3

The Personal Status button in the status bar.................................... 8-3

Using predefined personal statuses......................................................8-3
Selecting a personal status ...................................................................8-6
Modifying a personal status ..................................................................8-7