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Placing calls by using other contact managers -4, Using dialing services -4, List. see “using dialing – Toshiba Strata CS User Manual

Page 122: Using dialing services, Placing calls by using other contact managers

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BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

1.

Type either of the following in the

Dial

field:

n

The number to dial. If it is an external number, type the full number
that you would dial on the phone, including the access code. You can
type hyphens as part of the number.

n

The full name of a user or contact.

2.

Press ENTER to place the call. If your phone is on-hook, it rings to
connect you to the call being placed.

Click the arrow next to the

Dial

field for the most recent numbers you dialed.

Placing calls by using other contact managers

You can place calls by using other contact managers such as Microsoft Outlook,
Act!, and GoldMine. For more information, see “Using the TAPI Service
Provider and the CMA” on page 1-3.

Using dialing services __________________________________

When you place an outbound call, you must enter a number for a dialing service
before you dial the phone number. Your Strata CS system administrator typically
sets up dialing services with names like “Phone number” or “Chicago Centrex”
with access codes of 9 or 8 so that it is easy for you to remember the appropriate
dialing service to use when you place a call.

For example, to call an external phone number, you could do one of the following:

n

Select the dialing service “Phone number” on the

Call using

drop-down

list in the Place Call To dialog box in the Client, choose the phone number
that you want to dial on the list, and click

OK

.

n

Dial the access code “9” on your telephone and then dial the phone
number.

The dialing services available to you depend on how your system is set up. Your
Strata CS system administrator can tell you how to choose the appropriate dialing
service for the following types of calls:

n

Local or long-distance calls over a T1 line

n

Calls to a PBX or Centrex extension

n

Calls to a user on another Strata CS system through an Internet connection

n

Calls to the Internet address of an H.323 terminal such as Microsoft
NetMeeting