Toshiba Strata CS - Manual (Page 190)

16-2 S TRATA CS C LIENT U SER G UIDE
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
About call rules _______________________________________
Strata CS call rules enable you to handle specific incoming calls differently than
other calls. For example, you can create a call rule for your friend Jim so that he
is routed to your cell phone and hears a special voice-mail greeting whenever he
calls.
Call Rules overview
To create a call rule, you determine two things:
n
Which incoming calls activate the call rule
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How the call rule handles those calls
Distinguishing which incoming calls activate the call rule
You can distinguish which incoming calls are handled by a call rule based on the
following conditions:
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Caller condition. The rule activates depending on who is calling. In
addition to having call rules for individual callers, you can have call rules
that apply to all internal callers, all external callers, all unidentified
callers, or any member of a workgroup.
n
Schedule condition. The rule activates depending on when the call
arrives. You can handle calls differently during business hours, after
business hours, and at specific dates or times.
You can use caller and schedule conditions in combination to achieve various
effects. See “Combining caller and schedule conditions” on page 16-5.
Determining how the call rule handles calls
A call rule can handle incoming calls according to any combination of the
following settings:
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Personal Status. You can select a personal status and have the call
handled as if that personal status were in effect.
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Greeting. You can choose which greeting plays if the caller reaches your
voice mail.
n Routing List. You can choose which routing list a call follows.
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Taking calls. You can specify whether your phone does or does not ring.
A call rule’s settings for greeting, routing list, and whether you are taking calls
overrides the settings of the personal status specified by the call rule.