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Chapter 6. using strata cs at a remote phone -1 – Toshiba Strata CS User Manual

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Chapter 4. Answering and Handling Calls on the Phone .............. 4-1

About answering and handling calls on the phone ............................... 4-2

Using the Flash button on your phone .............................................. 4-2

Answering Strata CS calls .................................................................... 4-2

Call announcing................................................................................. 4-2
Call waiting ........................................................................................ 4-3
Answering a call at another ringing phone........................................ 4-4

Handling calls with the phone ............................................................... 4-4

Putting a call on hold ......................................................................... 4-5
Transferring a call.............................................................................. 4-6
Sending a call to voice mail............................................................... 4-7
Disconnecting from a call and remaining on the line ........................ 4-7
Creating a conference call................................................................. 4-7
Parking a call ..................................................................................... 4-8
Unparking a call................................................................................. 4-8
Putting a call on silent hold ............................................................... 4-8
Getting a dial tone to start another call ............................................. 4-9
Entering an account code for a call................................................... 4-9
Using hands-free answering ............................................................. 4-9
Using voice-first answering ............................................................. 4-10

Forwarding your calls.......................................................................... 4-11

Chapter 5. Working with Voice Messages on the Phone............... 5-1

About working with voice messages on the phone............................... 5-2
Using message indicators..................................................................... 5-2
Listening to your voice messages......................................................... 5-3

Customizing voice message playback order .................................... 5-3
Voice message telephone commands.............................................. 5-3
Deleting and undeleting messages................................................... 5-4
Replying to a message...................................................................... 5-4
Forwarding a message...................................................................... 5-4
Calling back a message .................................................................... 5-5

Sending a message directly to a user’s voice mail ............................... 5-5
Voice mail from the caller’s point of view.............................................. 5-6
Selecting a personal status on the phone............................................. 5-7

Chapter 6. Using Strata CS at a Remote Phone ............................. 6-1

About using Strata CS at a remote phone ............................................ 6-2

Logging in at a remote phone ........................................................... 6-2
Placing calls through Strata CS ....................................................... 6-2
Answering Strata CS calls at a remote phone .................................. 6-4

Using the Web Client ............................................................................ 6-5