Toshiba Strata CS - Manual (Page 237)

I-3 I NDEX
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Notes pane ,
13-6
returning a call in ,
13-6
returning call using speed dial ,
13-6
taking notes on an entry ,
13-6
Call Monitor view
adding Extensions view to ,
7-10
announce caller feature ,
10-13
associating a call with a contact
blind transfer
,
10-9
choosing commands ,
10-5
columns ,
10-3
displaying automatically ,
10-5
,
18-9
drag-and-drop transferring ,
10-9
dragging and dropping calls ,
7-13
incoming calls
sending a call to voice mail ,
10-6
taking a call ,
10-6
transferring a call ,
10-9
using grab-and-hold on a call ,
10-7
listening to a voice message being left ,
10-7
muting a call ,
10-13
panes ,
10-4
parking a call ,
10-12
putting a call on hold ,
10-8
recording a call ,
10-11
sharing your calls ,
10-15
supervised transfer ,
10-9
tabs ,
10-4
tabs for call center agents ,
17-5
taking notes on a call ,
10-13
transferring a call ,
10-9
using hands-free answering ,
10-16
viewing shared calls ,
10-15
call parking
unparking ,
10-12
using the Client ,
10-12
call routing
forwarding calls. See call forwarding
to groups
,
14-13
using a routing list. See routing lists
call rules ,
16-2
and active settings ,
16-8
caller condition ,
16-2
creating ,
16-4
disabling temporarily ,
16-10
enabling or disabling ,
16-8
example ,
16-3
example of prioritizing ,
16-9
ignoring ,
16-10
nuisance caller example ,
16-3
schedule condition ,
16-2
setting priority ,
16-9
using "Taking calls" setting in ,
16-2
using greetings in ,
16-2
,
16-8
using personal status in ,
16-2
,
16-8
using routing list in ,
16-2
,
16-8
using Taking calls setting in ,
16-8
call screening. See verbal call screening
call wait button. See flash
call waiting
alert tone ,
4-3
customizing ,
18-5
disabled on outside phone ,
4-3
disabling ,
3-5
options ,
4-3
caller ID
associating with contact ,
15-12
contact identification errors, correcting ,
15-9
for call screening ,
4-2
including with pager notification ,
12-4
on call waiting
enabling in Client ,
18-5
visible in ringing-bell button ,
10-14
calling
another user by name ,
3-4
by returning a call from a voice message ,
12-12
entering account codes ,
3-3
from any Client view ,
11-2
from other contact management software ,
11-4
into TeleVantage from an outside phone ,
6-2
IP addresses
with the Client ,
11-6
with the phone ,
3-6