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Index, Symbols, Ndex – Toshiba Strata CS User Manual

Page 235

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I-1

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

Symbols

# (with a call on hold to get a dial tone)

,

4-9

* (bypass greeting and record message)

,

5-6

* commands (table)

,

A-2

,

A-3

** (put call on/off hold from an outside line)

,

6-4

**3 (disconnect call from an outside line)

,

6-3

*11 (enter account codes)

,

4-9

*96 (log off from remote dial-in)

,

6-3

,CSV file

importing and exporting

,

7-23

A

access codes

,

3-2

,

11-4

account codes

entering when placing calls

,

3-3

entering with *11

,

4-9

Act!, importing contacts from

,

15-3

active greeting

,

12-17

alternate

,

2-3

changing

,

2-4

overview

,

2-3

recording

,

2-3

active settings

,

8-10

and personal status

,

8-10

changing

,

8-10

defined

,

8-10

Advanced button on view bar

,

7-8

agent

handling queue calls

,

17-5

in call center

,

17-2

overflow, in call center

,

17-2

signing in at another extension

,

17-4

taking breaks

,

17-4

answering

another ringing phone in your workgroup

,

4-4

calls with call announcing

,

4-2

calls with call waiting

,

4-3

parked calls

,

10-12

TeleVantage calls at a remote phone

,

6-4

associating

call from "Unknown" with a contact

,

13-6

call or message with a contact

,

15-10

contact with an incoming call number

,

10-11

audio controls

,

7-22

audio recordings

grab-and-hold greetings

,

2-4

importing and exporting

,

7-23

using the controls

,

7-22

voice titles

,

2-2

B

blind transfer, defined

,

10-9

broadcasting a voice message to several users

,

12-12

business hours

choosing for e-mail notification

,

12-7

templates

,

12-8

button

import

,

7-23

ringing bell, in taskbar

,

10-14

system tray button for new messages

,

12-4

buttons

active routing list

,

14-9

audio controls

,

7-22

call forwarding button in status bar

,

14-6

Custom Hours button

,

12-9

Flash

,

4-2

Flash, also known as Link or Call Wait

,

4-2

importing and exporting voice files

,

7-23

left-most button creates a new item

,

7-7

muting without a mute button

,

10-13

on view bar

,

7-8

I

NDEX