IBM INFOPRINT 6500 User Manual
Page 216
Chapter 7
Troubleshooting (10/100Base-T)
216
•
When setting the Ethernet Interface up as a PSERVER, did you
specify a destination on the Ethernet Interface (e.g., d1prn) for
the printer name, and did you remember this name is case
sensitive?
NOTE: Ethernet Interface destinations are case sensitive, so they
will not be recognized if they are typed incorrectly. By
default, they are all in lowercase. If you are setting up in a
Netware 4.
x or Netware 5.x environment, the destination
must be renamed to uppercase to match the PCONSOLE
or Netware Administrator entry. Please see “set dest
” on page 344 for information
on changing names.
•
Does the destination you used in your PSERVER setup have
the Novell service enabled? Please see “Commands” on page
327 for information on enabling/disabling services.
NOTE: The debug information that follows can be found by trying
to telnet the Ethernet Interface and issuing the
commands given or launching a browser to the Novell
status page on the Ethernet Interface (e.g., http://
192.168.11.9/networkNovellStatus.html
).
•
Find the “IPX Layer” secion on the Novell HTML status page.
Check that a board has been bound to the Ethernet Interface
and that the network number is correct for your network. If not,
you may want to set a specific frame type for the Ethernet
Interface to use.
•
Find the “File Servers” section on the Novell HTML status
page. If no file servers show up, then there is probably a
problem with the network connection, or the Ethernet Interface
is not on a Novell network. Find the “SAP” section on the Novell
HTML status page to see if the Ethernet Interface is seeing any
network activity.