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Inter-Tel Axxess User Manual

Page 328

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Page 312

Index

AXXESS

®

ADMINISTRATOR’S GUIDE – January 2004

Automated Attendant 4, 271, 272

applications 273
custom recordings 48, 274
directory 273
recall destination 271, 274
Voice Processor 272

Automatic Call Access 170
Automatic Daylight Saving Time 10
Automatic Fax Detection 310
Automatic Intercom Answer 170
Automatic Outside Call Answer 170
Automatic Route Selection (ARS) 152, 155, 191, 323
Auxiliary 267
Axxess Basic Volume Control 164
Axxess IP and SIP Operating Modes 105

B

Background Music 108, 171
Backlight 102
Balanced Count Hunt Group 139
Basic Digital Phone

key map 80
speakerphone 75

Basic Phone

lamp rates 87

Bit Rate 89, 90
Broadcast Messages 45
Broadcasting Messages 45
Busy Signal Instead of Camp-On DID/E&M 201
Busy Station Queue Callback 181
Busy Trunk Callback (Queue) 194
Busy Trunk Option 24

C

Call Center Suite 139
Call Cost Accounting 260
Call Forwarding 65, 225

all calls 225
FWD button 226
hunt groups 132
if busy 225
if no answer/busy 225
remote programming 255
system 219
to an extension 228
to attendant 227
to message center 227
to outside number 227
to voice mail 227
unsupervised CO timer 227

Call Key 81
Call Pick-Up 208
Call Processing Card (CPC) 41
Call Processing Version Feature Code 126, 324
Call Routing Announcement 4, 271, 276, 277

Call Routing Custom Audiotex Recordings 277
Call Routing Table 219
Call Screening 206, 277, 301
Call Transfer 203
Call Waiting 201
Callback (Queue)

station 180, 181
trunk 194

Caller ID 148

displays 149
in SMDR 262

Caller ID, DNIS, and ANI 148
Caller Information 149
Calling Party Number 159
Calling Party Number Field 160
Camp On 180, 194

hunt groups 131
moving call to DND 202
station 180
tones 201
trunk 194

Canceling a Message Waiting Indication That You Left 184
Canceling a Waiting Message 185
Canceling Unheard Messages 300
Cascading Remote Message Notification 291
Cascading Remote Messaging 291
Central Processing Unit (CPU) Card 73
Change Language Feature Code 175
Changing the First/Last Name Search 282
Circuit Cards 73
Circuit Number Display 79
Class Of Service (COS) 155

ARS only 156
day/night 162
speed dial override 230

Clear Network Alarm 39
Clear Network Alarm (9851) 39
Clear System Alarm (9850) 39
Clearing Alarms 39
Conferencing 209

adding parties 211
exiting/parties on hold 212
exiting/re-entering 211
placing on hold 213

Connecting a Headset 88
Consultation Hold 198, 199
Courtesy Paging Phone 241
CPC Modem 41

enable/disable 41
programming a DSS/BLF button 41
reset 42

Create or Delete

Administrator Stations 14
Attendant Stations 14
House Phones 14

Creating Audiotex Recordings 48
Custom Audiotex Recordings 48,
274, 277
Customized System Programming Reports 267
Customized Voice Mail Prompts 51