Inter-Tel Axxess - Manual (Page 191)

Page 175
System Features
AXXESS ® ADMINISTRATOR’S GUIDE – January 2004
Multi-Language Feature on Network Operation
MULTI-LANGUAGE FEATURE ON NETWORK OPERATION
In version 5.2 and earlier systems, all nodes had to be set to use the same Primary and Second-
ary languages. In version 5.3 or later, all nodes do not have to match the languages because the
voice mail system installs any existing language prompt, not just the languages designated as
Primary or Secondary. Therefore, for calls across network nodes, if the language does not
match between the two nodes, the called voice mail system searches for the designated lan-
guage in its system in the following order; Primary language, Secondary language, American
English, British English, Japanese, and Spanish and uses the designated language. If the desig-
nated language does not exist in the voice mail system, the system uses the default Primary
language instead.
DIRECTORIES
If Multilingual Support is enabled, directory users will be able to enter English/Spanish and
Japanese (Katakana) characters, as needed. Procedures for using the directories are given on
page 238 .
In directories, the English characters are alphabetized before the Japanese characters. There-
fore, Japanese names will be at the end of the list, after the English names.
CHANGE LANGUAGE FEATURE CODE
A station user can change the assigned language for the station by entering the Change Lan-
guage feature code only when the station is idle.
T O CHANGE THE STATION ' S LANGUAGE :
Inter-Tel Phones: Enter the Change Language feature code (301) to change your sta-
tion between the Primary and Secondary Language, as desired. The display changes to
the current language.
Single-Line Sets: Lift the handset and enter the Change Language feature code (301)
to change your station between the Primary and Secondary Language, as desired. (To
verify the current language, you can call a Voice Processor application that does not
override the device language.)
An Inter-Tel phone user can assign the Change Language feature code to any user-programma-
ble button.
Changing a phone’s language automatically changes any display. For example, if a station
changes from English to Japanese while in Do-Not-Disturb mode with message 02, the display
would change from American English message 02 to Japanese message 02.
NOTE: Only digital display phones display Japanese prompts. Other Inter-Tel phones do not
support Japanese prompts.