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Manual call forwarding and system forwarding – Inter-Tel Axxess User Manual

Page 238

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Page 222

System Features

AXXESS

®

ADMINISTRATOR’S GUIDE – January 2004

Manual Call Forwarding and System Forwarding

MANUAL CALL FORWARDING AND SYSTEM FORWARDING

If the principal station or a forward-
ing point has manual call forward
enabled (using the

button or

one of the Call Forwarding feature
codes), the Call Forward feature
overrides System Forwarding.

If a forwarding point has the Call
Forward feature enabled, a system-
forwarded call will ring at the for-
ward destination until it is answered
or the System Forward Advance
timer expires; then the call moves on
to the next forwarding point.

If a station forwarding point is manu-
ally forwarded to voice mail, the call
will not follow the manual forward to
the Voice Processor; it will ring at the
station forwarding point.

PRINCIPAL STATION USING BOTH
SYSTEM AND MANUAL CALL FORWARD

Principal

Station

SYSTEM

FORWARD

Manual Forward

Destination

MANUAL

FORWARD

1st System

Forwarding Point

2nd System

Forwarding Point

Unanswered calls
at the Principal

Station will be
sent here

FWD

FORWARDING POINT USING
MANUAL CALL FORWARD

Principal

Station

SYSTEM

FORWARD

Manual Forward

Destination

MANUAL

FORWARD

1st System

Forwarding Point

2nd System

Forwarding Point

System forwarded calls from
Principal Station will be sent
here if not answered at 1st
Forwarding Point

FORWARDING POINT
FORWARDED TO VOICE PROCESSING

Principal

Station

SYSTEM

FORWARD

Manual Forward

Destination

MANUAL

FORWARD

1st System

Forwarding Point

2nd System

Forwarding Point

System forwarded calls from
Principal Station will be sent
here if not answered at 1st
Forwarding Point

Voice
Processing Unit