Inter-Tel Axxess - Manual (Page 240)

Page 224
System Features
AXXESS ® ADMINISTRATOR’S GUIDE – January 2004
Unanswered System Forward Calls
UNANSWERED SYSTEM FORWARD CALLS
If a call that is following a system forwarding path is not answered or all forwarding points are
in Do-Not-Disturb or busy, its final destination depends on the type of call as shown below.
TYPE OF CALL
ALL FWD POINTS ARE BUSY
OR DO NOT ANSWER
ALL FWD POINTS ARE IN DO-NOT-DISTURB
Intercom Rings at the last forwarding
point until it is answered or
the caller hangs up. Call never leaves the principal station.
Call routing ring-
in (except DISA) Rings at last forwarding
point until it is answered or
caller hangs up. Rings at the principal station until it is
answered or the caller hangs up.
Direct ring-in Rings at last forwarding
point until it is answered or
caller hangs up. Rings at the principal station until it is
answered or the caller hangs up.
Transfer from a
station, auto-
mated attendant
or voice mail Recalls the transferring sta-
tion's transfer recall destina-
tion when the System
Forwarding Advance timer
expires at the last forward-
ing point. If immediate forwarding is enabled, rings the
principal station until the applicable Transfer
timer expires. Then it recalls the transferring
station's transfer recall destination.
If a conditional forwarding is enabled, rings
principal station until the System Forward Ini-
tiate timer expires. Then it recalls the transfer-
ring station's transfer recall destination.
DISA (including
Call Routing to
DISA) Rings at last forwarding
point until the Abandoned
Call timer expires. Rings at the principal station until the Aban-
doned Call timer expires.
Recalls Recalls the principal sta-
tion's attendant when the
System Forwarding
Advance timer expires at
the last forwarding point.
If the principal station does
not have an attendant, the
call continues to ring at the
last forwarding point until
the Abandoned Call timer
expires.
If immediate forwarding is enabled, rings prin-
cipal station until the Recall timer expires.
Then it recalls the principal station's attendant.
If a conditional forwarding is enabled, rings
principal station until the System Forward Ini-
tiate timer expires. Then it recalls the principal
station's attendant.
If the principal station does not have an atten-
dant, the call continues to ring at the principal
station until the Abandoned Call timer expires.