Inter-Tel Axxess User Manual
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Page 215
System Features
AXXESS
®
ADMINISTRATOR’S GUIDE – January 2004
Record-A-Call
The Record-A-Call feature code can be assigned to a user-programmable feature button. If the
feature button has a lamp, it flashes while the Record-A-Call conference is being set up and is
lit while the feature is active.
The programmer can set a maximum length for Record-A-Call messages. The Record-A-Call
Maximum Message Length timer can be set at 0-600 minutes. A 0 setting allows messages of
any length, limited only by the available disk space. The default is 30 minutes. (This overrides
the mailbox’s maximum message length setting. However, if a Record-A-Call message
exceeds the maximum message length, the mailbox will be considered full until that Record-A-
Call message is deleted.)
As with any other conference call, any inside party involved in a Record-A-Call conference
can use the Hold, Transfer, Agent Help, or other features. However, if any inside party has
enhanced speakerphone enabled, the enhanced mode will be disabled when the conference
begins and must be re-enabled if desired.
NOTE:
Record-A-Call is not supported on an IP or SIP device engaged in a P2P call (see
T
O
USE
RECORD
-
A
-
CALL
:
1.
Inter-Tel Phones: Press the Special button and dial the Record-A-Call feature code
(385) or press the RECORD-A-CALL menu button. The display shows REQUEST-
ING RECORD-A-CALL.
Single-Line Sets: During a call, hookflash and dial the Record-A-Call feature code
(385).
2.
If required or allowed, enter the desired mailbox number. The display shows ENTER
MAILBOX NUMBER. (If you do not enter a mailbox number, and you have a default
Record-A-Call mailbox, the system will automatically select your default mailbox. If
you do not have a default mailbox, the feature will time out or can be canceled by
pressing
or
ACCEPT.)
3.
You hear a confirmation tone when the Record-A-Call feature is activated. The display
shows RECORD-A-CALL IN PROGRESS.
4.
To turn off Record-A-Call, repeat step 1 or end the call. The display shows RECORD-
A-CALL TERMINATED.
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