Common fibre channel video network problems, Chapter 10 solving common setup problems – Grass Valley PVS Series System Guide v.4.0 Dec 10 200 User Manual
Page 240

Chapter 10
Solving Common Setup Problems
240
Profile XP System Guide
July 27, 2001
Common Fibre Channel video network problems
This troubleshooting aid provides corrective action for some common Fibre Channel
video network problems. Search the table for the problem you are experiencing, then
try the corrective action. Some problems have more than one corrective action.
Problem
Possible Cause(s)
Corrective Action
Can’t transfer files in Media
Manager.
There may be an incorrect Fibre
Channel name entry in the
HOSTS file on the Profile XP
system.
Verify all Ethernet and Fibre Channel
entries in the HOSTS all systems.
Make sure Fibre Channel names use
_fc0, that is, zero and not the letter O.
Refer to “Manually Edit the hosts file
on each Profile XP” on page 210.
Can’t transfer files in Media
Manager.
No Fibre Channel connectivity.
Refer to “Testing the Fibre Channel
Video network” on page 241.
In Media Manager, files
transfer only one direction.
There may be an incorrect entry
in the HOSTS file on the Profile
XP systems.
Verify all Ethernet and Fibre Channel
entries in the HOSTS file on both
systems, refer to “Manually Edit the
hosts file on each Profile XP” on
page 210.
Media Manager can’t find a
Profile XP when you try to
add it to the network hosts list.
PortServer is not running on the
remote Profile XP system.
Start PortServer on the remote system,
refer to “Running PortServer to
enable remote operation” on
page 195.
Media Manager can’t find the
Profile XP when you try to
add it to the network hosts list.
Unable to resolve Ethernet
name. There may be an incorrect
Ethernet name entry in the
HOSTS file.
Verify all Ethernet and Fibre Channel
entries in the HOSTS file on both
systems, refer to “Manually Edit the
hosts file on each Profile XP” on
page 210
Media Manager can’t find a
Profile XP when you try to
add it to the network hosts list.
No Ethernet connectivity.
Refer to “Testing the Fibre Channel
Video network” on page 241.