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Datapath Wall Control User Manual

Page 150

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In the Camera Name edit box type a camera name, for example "test camera"

From the Camera Model list scroll and select TEST MODEL

In the IP/Address/Host Name edit box insert "test.avi"


Click OK to complete the configuration.

The "test camera" will now appear in the Wall Control-red application toolbar and can be placed on the display wall to test
connectivity. If the test.avi file fails to display this indicates that there is no connection with the Render Station.

How do I make a new IP-Camera work with Wall Control-red ?

1.1) Most IP-Cameras provide a settings page that can be accessed via a web browser. You should use this settings page to
configure your camera to output an RTSP stream of the desired resolution. Refer to your manufacturer's documentation for
details on how to access this settings page. While configuring your IP-Camera you should make a note of the RTSP stream’s
path, if it is shown, because you may need this in step 1.3.

1.2) Configure your new IP-Camera.

1.3) Test the configured camera using the test button in the

Configure IP-Camera

dialogue.

Is your IP-Camera on the list of recommended models? If so please refer to the instructions

here

.

If you are not using one of the recommended IP-Cameras then you must first add a new model to Wall Control-red by following
the instructions

here

1

before adding a camera by following the instructions

here

.

The IP-Camera window displays the "No IP-Camera Feed" message

Verify that you have followed the steps in 1.1 - 1.3 to test the connectivity and to configure the IP-Camera itself.

If the IP-Camera window was previously working correctly:

You may have exceeded the number of simultaneous connections to the IP-Camera. Try closing any other windows for
this camera.

The IP-Camera may have crashed. Try switching it off and then back on again.

If the IP-Camera window was

not

previously working:

Verify that the camera has been configured to use the correct model. It is unlikely that a camera will work with other
models, even if they are from the same manufacturer.

If the camera test in step 1.3 resulted in the message "Camera unreachable" then verify that the host name or IP address
is correct. If a host name is being used then check that the entire URL has not been entered instead. See

Configuring

Cameras

for an explanation of what this edit box should contain.

If the camera test in step 1.3 resulted in the message "Camera connection refused," verify that the port number is
correct. If the IP-Camera does not use the default RTSP port 554 then a camera port must be specifically configured in

Wall Control-red

Verify that the camera authorisation settings in Wall Control-red match those set up for the IP-Camera itself. Note that
some IP-Cameras have a default username and password.

Use the settings page described in step 1.2 to change the resolution of the camera’s IP stream. Try initially setting the
resolution to a low value and then increase it if this solves the problem.

Waiting For IP-Camera Feed

This message is briefly displayed during initialisation.

IP-Camera Feed Restarting

If the Render Station detects that an IP stream has stopped then this message is displayed while it attempts to restart the
stream. If this message occurs repeatedly then it may indicate an IP-Camera or network issue.

IP-Camera Feed Restart Failed

This message is displayed if the Render Station was unable to restart an IP stream. If this occurs then the test camera

button

should be used to verify the connection.

The Render Station status displays the message "Flash error"

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