Elektron Octatrack User Manual
Page 4
Elektron machines are sold with a three year limited warranty, starting from the date of the
original purchase. Being able to prove the date of the original purchase with an invoice or a
receipt is necessary if you require warranty service. If the machine should need a repair
during the warranty period no charges will be applied for parts or labor. This warranty is
transferable to other owners should the Elektron machine be resold during the warranty
period. Items belonging to the Elektron Style range of products (t-shirts, stickers, posters
etc.) are not covered by this warranty.
This warranty does not cover (a) damage, deterioration or malfunction resulting from acci-
dent, negligence, misuse, abuse, improper installation or operation or failure to follow
instructions according to the Owner's Manual for this product; any shipment of the product
(claims must be presented to the carrier); repair or attempted repair by anyone other than
Elektron or a certified Elektron repair center (b) any unit which has been altered or on
which the serial number has been defaced, modified or removed; (c) normal wear and any
periodic maintenance; (d) deterioration due to perspiration, corrosive atmosphere or other
external causes such as extremes in temperature or humidity; (e) damages attributable to
power line surge or related electrical abnormalities, lightning damage or acts of God; or (f)
RFI/EMI (interference/noise) caused by improper grounding or the improper use of either
certified or uncertified equipment, if applicable.
Warranty service procedure for machines bought from a retailer
Please contact their support if you need warranty service. You will then be guided how to
proceed with your errand. Note that the Elektron three year limited warranty is in addition to
any warranty your retailer may offer.
Warranty service procedure for machines bought from the Elektron Online Shop
Contact the Elektron Support at www.elektron.se if you need warranty service. You cannot
send a unit to a certified Elektron repair center unless agreed to by Elektron. The customer
is responsible for shipping charges if the machine needs to be shipped to a certified Elek-
tron repair center for warranty service. Elektron covers the shipping back to the customer
during the warranty period. Should the unit be dead on arrival, or if the hardware malfunc-
tions within 2 weeks of the original purchase date, Elektron will cover the shipping to a cer-
tified Elektron repair center.