Troubleshooting a hard-drive – Dell PowerEdge C8000 User Manual
Page 343
Troubleshooting
343
12 Enter the System Setup program and check the system memory settings.
See "Main Menu" on page 67.
If the problem is not resolved, proceed with the next step.
13 Turn off the sled and attached peripherals.
14 Remove the sled from the enclosure. See "Removing a Sled" on page 155.
15 Remove the cooling shroud. See "Removing the Cooling Shroud" on
16 If a diagnostic test or error message indicates a specific memory module as
faulty, swap or replace the module.
17 To troubleshoot an unspecified faulty memory module, replace the
memory module in the first DIMM socket with a module of the same type
and capacity. See "Installing Memory Modules" on page 292.
18 Replace the cooling shroud. See "Installing the Cooling Shroud" on
19 Reinstall the sled into the enclosure. See "Installing a Sled" on page 156.
20 Turn on the system and attached peripherals.
21 As the system boots, observe any error message that appears and the
diagnostic indicators on the front of the system.
22 If the memory problem is still indicated, repeat step 13 through step 21 for
each memory module installed.
23 If the problem persists after all memory modules have been checked, see
Troubleshooting a Hard-Drive
CAUTION:
Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
CAUTION:
This troubleshooting procedure can destroy data stored on the hard-
drive. Before you proceed, back up all files on the hard-drive.