4 diagnosis – Metrohm 766 IC Sample Processor User Manual
Page 122

6.4 Diagnosis
766 IC Sample Processor
117
6.4
Diagnosis
6.4.1
General Information
The 766 IC Sample Processor is a very precise and reliable control in-
strument. Thanks to its rugged construction, its functions are rarely in-
fluenced by mechanical or electrical affects.
Although an occasional fault in the instrument can not be excluded
completely, it is certainly much more likely that malfunctions are caused
by wrong operation or handling or by improper connections and opera-
tion with non-Metrohm instruments.
In any case it is advisable to localize the error with the quick and easy-
to-use diagnostic functions. Metrohm Service only needs to be con-
tacted if an actual error is apparent in the instrument. Additionally, the
service technician can be much more precisely informed with the aid of
the results of the specific built-in diagnostic functions.
In inquiries always quote the serial number 30
30 (see Fig. 2) and program
version (see
program
, section 4.2.1 "Configuration") and specify possi-
ble error displays.
Procedure
The following test list shows all components for which there are detailed
instructions (diagnostic steps) to check their functionality.
If there is a possible malfunction we recommend following the instruc-
tions of the corresponding diagnosis step or running all the diagnosis
steps as a routine check of the instrument.
The reaction of the 766 IC Sample Processor to the instructions should
be compared with the description in the diagnosis step. If the instru-
ment exhibits an unexpected reaction ("no" situation), the diagnosis
step should be re-run to rule out operating error. Several false reactions
however, indicate a high probability of a disorder.
Components
see section
Working memory (RAM)
section 6.4.3
Display
section 6.4.4
Keyboard
section 6.4.5
Remote
section 6.4.6
RS 232
section 6.4.7
External Bus
section 6.4.8
Beeper
section 6.4.9
Rack code
section 6.4.10