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4 diagnosis – Metrohm 766 IC Sample Processor User Manual

Page 122

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6.4 Diagnosis

766 IC Sample Processor

117

6.4

Diagnosis

6.4.1

General Information

The 766 IC Sample Processor is a very precise and reliable control in-

strument. Thanks to its rugged construction, its functions are rarely in-

fluenced by mechanical or electrical affects.
Although an occasional fault in the instrument can not be excluded

completely, it is certainly much more likely that malfunctions are caused

by wrong operation or handling or by improper connections and opera-

tion with non-Metrohm instruments.
In any case it is advisable to localize the error with the quick and easy-

to-use diagnostic functions. Metrohm Service only needs to be con-

tacted if an actual error is apparent in the instrument. Additionally, the

service technician can be much more precisely informed with the aid of

the results of the specific built-in diagnostic functions.
In inquiries always quote the serial number 30

30 (see Fig. 2) and program

version (see

program

, section 4.2.1 "Configuration") and specify possi-

ble error displays.

Procedure

The following test list shows all components for which there are detailed

instructions (diagnostic steps) to check their functionality.
If there is a possible malfunction we recommend following the instruc-

tions of the corresponding diagnosis step or running all the diagnosis

steps as a routine check of the instrument.
The reaction of the 766 IC Sample Processor to the instructions should

be compared with the description in the diagnosis step. If the instru-

ment exhibits an unexpected reaction ("no" situation), the diagnosis

step should be re-run to rule out operating error. Several false reactions

however, indicate a high probability of a disorder.

Components

see section

Working memory (RAM)

section 6.4.3

Display

section 6.4.4

Keyboard

section 6.4.5

Remote

section 6.4.6

RS 232

section 6.4.7

External Bus

section 6.4.8

Beeper

section 6.4.9

Rack code

section 6.4.10