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HP StorageWorks XP10000 Disk Array User Manual

Page 125

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CAUTION:

If another user (including an SVP user) is using the FD Dump Tool function, or a maintenance operation

is being performed, you cannot download trace files using the FD Dump Tool function.

CAUTION:

If you want to download trace files to see the configuration information, click All Refresh (

) button first to refresh the configuration information, and then use the FD Dump Tool function to perform

the downloading operation.

To download the XP Remote Web Console configuration information (trace files) from the SVP:

1.

Open the Download Trace Files Logon pane (see

Figure 84

) using the following URL:

http://xxx.xxx.xxx.xxx/cgi-bin/utility/stc0000.cgi

NOTE:

xxx.xxx.xxx.xxx is the IP address or the host name of the SVP you want download files.

If the SVP is set to support SSL encrypted communication, the Security Alert pane is displayed before

the Download Trace Files pane appears. Click Ok on the Security Alert pane. Also, the Security

Alert pane for the certificate (see

Figure 23

on page 48 may appear. If so, click View Certificate to

confirm that the certificate is correct, and then click Yes. See

Chapter 5

.

2.

Enter the user ID and password in the Download Trace Files pane.

3.

Click Logon to open the Download Trace Files pane (see

Figure 85

).

4.

Click Normal Trace, then click Next >>. A confirmation message appears (see

Figure 86

). Click

OK to start the process.

5.

Click OK to start the file compression (see

Figure 87

). When the file is compressed, the Download

Trace Files pane displays (see

Figure 88

).

6.

Click Download. The File Download pane (see

Figure 89

) appears.

7.

Click Save this file to disk. Click OK. The Save As pane (see

Figure 90

) appears.

8.

Specify the download destination. Click Save. When the file is downloaded successfully, the

Download Complete pane (see

Figure 91

) appears.

NOTE:

If the web browser ends abnormally due to a time-out or an error, wait for about 10 minutes. Restart the

FD Dump Tool function. From the Download Trace Files pane (see

Figure 85

), click Existing Trace File.

HP StorageWorks

125

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