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Unix operation errors, Other errors, Unix operation errors other errors – HP XP P9500 Storage User Manual

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Table 26 Incorrect display errors (continued)

Probable cause / Recommended action

Error condition

Click File

→Refresh.

The following information does not display on Remote
Web Console windows:

16

If the problem continues, close all Remote Web Console
windows, and then clear the Java and Web browser caches.

Information on the storage system, such as ports or
HDDs

Information configured with another Remote Web
Console computer

Auto LUN operations, Quick Restore operations, or Fast Snap
operations may be in progress. The window is refreshed shortly
after the operations end.

The display on Remote Web Console's main window is
not updated to the latest information. "Last Updated" on
Remote Web Console's main window is not updated.

17

UNIX operation errors

The following table lists UNIX operation errors:

Table 27 UNIX operation errors

Probable cause / Recommended action

Error condition

Click on the dialog box once more.

If you click in a Remote Web Console secondary window
while a dialog box is open, the dialog box disappears
behind the Remote Web Console secondary window.

1

Click on the Auto LUN window once more.

If you click a Remote Web Console secondary window
while the Auto LUN window is displayed, the window

2

disappears behind the Remote Web Console secondary
window.

Click

to close the window. Even if the window is closed, the

processing will continue normally.

The

button on the Auto LUN window remains active,

even if you click Apply and the processing continues.

3

If you use Remote Web Console on the Japanese version of
Firefox, log out of Remote Web Console, and then log in to

The Web browser is incorrectly displayed because GUI
items, such as labels and icons, cannot be loaded
properly.

4

Remote Web Console again. Enter the following commands
using the X Server Emulator.

B Shell:

LANG=C

Part of a button is outside the window.

export LANG

C Shell:

setenv LANG C

This problem can occur if a Java_vm or Mozilla process keeps
running after Mozilla stops responding. Delete the java_vm and

The Web browser closes abnormally.

5

Mozilla processes and continue with Remote Web Console
operations.

Other errors

The following table lists other errors that might occur in Remote Web Console:

Table 28 Other errors

Probable cause / Recommended action

Error condition

Close all Remote Web Console windows, and then clear
the Java and Web browser caches. Even when you are

The microcode on the SVP is upgraded or
downgraded.

1

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Troubleshooting

This manual is related to the following products: