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8 troubleshooting, 9 support and other resources, A storage configuration reports – HP XP P9500 Storage User Manual

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Creating a configuration report using the Report Configuration Tool.....................................80
Preparing a script file.....................................................................................................80
Executing a regularly scheduled script file.........................................................................84
Execution example and explanation of script files..............................................................84
Error in executing Report Configuration Tool.....................................................................85

8 Troubleshooting........................................................................................88

General troubleshooting..........................................................................................................88
Checking alerts......................................................................................................................88
Login errors...........................................................................................................................89
Java application errors............................................................................................................89
No-response errors.................................................................................................................92
Incorrect display errors............................................................................................................94
UNIX operation errors.............................................................................................................96
Other errors...........................................................................................................................96
Clearing Java and Web browser caches....................................................................................97
Firefox Web browser problems on UNIX....................................................................................98
Downloading dump files using the FD Dump tool........................................................................98
Saving Java log and trace files.................................................................................................99

9 Support and other resources....................................................................100

Contacting HP......................................................................................................................100

Subscription service..........................................................................................................100
Documentation feedback..................................................................................................100

Related information...............................................................................................................100

HP Websites...................................................................................................................100

Conventions for storage capacity values..................................................................................101
Typographic conventions.......................................................................................................101

A Storage configuration reports...................................................................103

Reports in table view ............................................................................................................103

Disk Adapters report........................................................................................................103
Host Groups report..........................................................................................................104
Hosts report....................................................................................................................104
Logical Device Expansions report.......................................................................................105
Logical Devices report......................................................................................................105
LUNs report....................................................................................................................107
MP Blades report.............................................................................................................107
MP Blade Details report....................................................................................................108
Parity Groups report.........................................................................................................108
Ports report.....................................................................................................................109
Spare Drives report..........................................................................................................110
SSD Endurance report......................................................................................................110
Storage System Summary report........................................................................................110

Reports in graphical view .....................................................................................................112

Cache Memories report....................................................................................................112
Channel Adapters report..................................................................................................112
Physical View report.........................................................................................................113

B Report Configuration Tool command reference (raidinf commands) ...............115

raidinf command list and command description .......................................................................115
raidinf command syntax........................................................................................................115
raidinf add report.................................................................................................................117
raidinf delete report..............................................................................................................118
raidinf download report........................................................................................................118
raidinf get reportinfo.............................................................................................................119

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