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Watchdog (best practices), Actions – HP StorageWorks MSA 2.8 SAN Switch User Manual

Page 216

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Troubleshooting

216

Fabric OS Procedures Version 3.1.x/4.1.x User Guide

Watchdog (Best Practices)

Watchdog is a subset of the Kernel Error Reporting Software. It is a feature that
reports unexpected and fatal errors when a switch dies. The Watchdog feature
ensures that the switch will not send corrupted data when the software is not
properly performing its function.

The ASIC has a Watchdog register that needs to be probed by the Fabric OS once
every two seconds. If the ASIC detects that the Fabric OS is hung, the ASIC will
wait for an additional two seconds before resetting the CPU. The switch will
always reboot or fail over when a Watchdog error occurs.

Actions

In the event of a Watchdog error, perform the following steps:

Collect the output of the

supportshow

command and contact Technical

Support.

(Optional) Turn on

settasklogmode

in the event of a Watchdog error;

this will allow more information to be collected. Do not enable this mode by
default as it will slow traffic.

See specific error message for additional actions. See “

Kernel Software

Watchdog Related Errors”

on

page 217.