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About forgotten passwords, Recovering a user, admin, or factory password, Recovering a forgotten root or boot prom password – HP StorageWorks MSA 2.8 SAN Switch User Manual

Page 106: Frequently asked questions

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Basic Security in FOS

106

Fabric OS Procedures Version 3.1.x/4.1.x User Guide

About Forgotten Passwords

Passwords can be recovered as follows:

If the User, Admin, or Factory passwords are lost, but the Root password is
known, follow the steps described in

Recovering a User, Admin, or Factory

Password

” on page 106.

If the Root or Boot PROM password is lost, contact Technical Support.

Recovering a User, Admin, or Factory Password

The User, Admin, and Factory passwords can be recovered if the Root password is
known. The following procedure applies to all switch types and Fabric OS
versions.

1. Open a CLI connection (serial or telnet) to the switch. If the Secure Mode of

the Secure Fabric OS feature is enabled, connect to the Primary FCS switch.

2. Log in as Root.

3. Enter the command corresponding to the type of password lost:

— passwd user

— passwd admin

— passwd factory

4. Enter the requested information at the prompts.

Recovering a Forgotten Root or Boot PROM Password

To recover a lost Boot PROM password, contact Technical Support.

Frequently Asked Questions

Q: How many characters can a password have?

A: Passwords can be a minimum of 8 characters and a maximum of 40 characters.
The password must contain two of the following classes: upper and lower case
letters, digits, and non-alphanumeric characters.

Q: Do new passwords have to be set to something different than the old password
or the default password?

A: Yes

Q: Does the end-user have to know the old password when changing passwords
using the passwd command?