Technical support, Before you call, Technical – Agilent Technologies N2620A User Manual
Page 35: Support
Introducing the FrameScope Pro
1
N2620A User’s Guide
17
Technical Support
If you have questions or comments about your FrameScope Pro,
contact your nearest technical support center as listed in the
Agilent Technologies Service Locations Worldwide Web site at
http://www.agilent.com/find/assist
Before You Call
Try to solve any problems using the FrameScope Pro built-in
Help system. Refer to
on page 15. When contacting
the technical support center, be ready to provide the following
information.
•
Serial numbers and software version of the FrameScope Pro
and DualRemote Pro. Refer to
•
Detailed description of the problem, including the exact
wording of any error messages and what was done when the
error occurred.
•
Company name and street address.
•
Contact name and telephone number.