Epson SureColor P8570DL 44" Wide-Format Dual Roll Printer with High-Capacity 1.6L Ink Pack System - Manual (Page 415)

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6. If there is any paper left inside the printer, open the rear cover and remove the paper.
7. Turn the printer off and back on again.
8. Cut the edge of the roll paper straight horizontally, then reload the roll paper.
Note: Make sure to cut off any jagged or folded sections of paper.
Parent topic: Solving Paper Problems
Related tasks
Cutting Roll Paper Manually
Related topics
Roll Paper Handling
Cut Sheet Paper Jam Problems
If cut sheet paper has jammed in the printer, follow the steps here to clear the jam.